• Simply manage, respond and report on all your FOI requests in one easy to use online system.

State of the art web based technology allows secure multi-user access to a comprehensive tracking and reporting solution for all your FOI needs. Record new requests, appeals and link together Information Commissioner's Office and Information Tribunal cases.

Time saving functionality includes:

• auto-population of repeat requestor user details.
• auto-calculation of due dates incorporating weekends and bank holidays.
• enhanced validation to ensure quality data is entered.

Search, sort and filter records

Searching for old cases is straightforward and includes basic search fields such as case reference, applicant name, date received as well as allowing more complex searches, e.g. find all requests by MPs about wind farms in Q1 2008 that are due next week.

Recording outcomes in an intuitive and consistent way ensures the data can be reported upon accurately. The reporting suite provides access to statistics in the Ministry of Justice format and management information reports on both overdue cases and cases approaching their due dates. Further management information ie. reports on outstanding cases and statistics on performance is available on case officer performance to contribute towards appraisals.

The FOI system allows you to:

• Retrieve, view and track progress of FOI requests in real-time.
• Use simple and advanced search facilities to find particular cases or types of cases.
• Generate key performance indicators.
• Upload and download records into the existing Electronic Document and Records Management System (EDRMS).
• Generate reports including 'red/amber/missed' warnings on cases nearing and overshooting deadlines.
• Generate compliance reports.
• 'Press of a button' generation of Ministry of Justice monitoring reports.

The FOI system is built upon a standard platform and includes the following:

• No ‘client’ software to install – this ensures minimum disruption to your business.
• Web-based – users can access information from any location 24/7.
• Security accredited to UK Government Restricted Level – our solutions have been independently accredited and implemented on the Government Secure Intranet (GSI).
• Data integrity – comprehensive user interface and validation enables consistent and correct data entry.
• Highly granular access control – role based controls to ensure data and transactions can only be accessed by authorised users.
• One single consolidated database – information is easily accessed and analysed online.
• Simple intuitive user interface – so you’re up and running with minimal or no training.
• Extensive auditing – includes time stamp tracking and full transactional auditing at each stage.
• Comprehensive general help facilities – includes context sensitive help.
• Based on Open Source software – uses best industry standards and interface mechanisms e.g. XML and Web Services.
• Flexible implementation options – including our cloud computing and virtualisation services.

To find out more about FOI contact us.