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Simply manage, respond
and report on all your FOI requests in one easy to use online
system.
State of the art web based technology
allows secure multi-user access to a comprehensive tracking
and reporting solution for all your FOI needs. Record new requests,
appeals and link together Information Commissioners Office and
Information Tribunal cases.
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Time saving functionality includes:
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- auto-population of repeat requestor user details.
- auto-calculation of due dates incorporating weekends and
bank holidays.
- enhanced validation to ensure quality data is entered.
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Search, sort and filter records
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Searching for old cases is straightforward
and includes basic search fields such as case reference, applicant
name, date received as well as allowing more complex searches,
e.g. find all requests by MPs about wind farms in Q1 2008 that
are due next week.
Recording outcomes in an intuitive and consistent way ensures
the data can be reported upon accurately. The reporting suite
provides access to statistics in the Ministry of Justice format
and management information reports on both overdue cases and
cases approaching their due dates. Further management information
ie. reports on outstanding cases and statistics on performance
is available on case officer performance to contribute towards
appraisals.
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The FOI system allows you to:
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- Retrieve, view and track progress of FOI requests in real-time.
- Use simple and advanced search facilities to find particular
cases or types of cases.
- Generate key performance indicators.
- Upload and download records into the existing Electronic
Document and Records Management System (EDRMS).
- Generate reports including ‘red/amber/missed’
warnings on cases nearing and overshooting deadlines.
- Generate compliance reports.
- ‘Press of a button’ generation of Ministry
of Justice monitoring reports.
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The FOI system is built upon
a standard platform and includes the following:
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- No ‘client’ software
to install – this ensures minimum disruption
to your business.
- Web-based – users can
access information from any location 24/7.
- Security accredited to UK Government
Restricted Level – our solutions have been
independently accredited and implemented on the Government
Secure Intranet (GSI).
- Data integrity – comprehensive
user interface and validation enables consistent and correct
data entry.
- Highly granular access control
– role based controls to ensure data and transactions
can only be accessed by authorised users.
- One single consolidated database
– information is easily accessed and analysed online.
- Simple intuitive user interface –
so you’re up and running with minimal or no training.
- Extensive auditing –
includes time stamp tracking and full transactional auditing
at each stage.
- Comprehensive general help facilities
– includes context sensitive help.
- Based on Open Source software
– uses best industry standards and interface mechanisms
e.g. XML and Web Services.
- Flexible implementation options –
including our cloud computing and virtualisation services.
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To find out more about FOI contact us. |
