ICIC 2017

8 September 2017

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Fivium Ltd, London – 8th September 2017 – We are delighted to announce that we will be exhibiting eCase, our Complete Case Management Software for the Public Sector, at the International Conference of Information Commissioners in Manchester on Wednesday 20th September 2017.

The conference, themed Trust, Transparency and Progressive information rights aims to explore a wide range of issues affecting access to information through FOI, in the UK and across the world.

Visit the eCase information desk to find out more about how eCase can help you deal with Freedom of Information (FOIs), EIRs, PQs, MCs, SARs, Complaints, Correspondence and more – and stay on track and on time, every time.

At the desk, we will be showing eCase’s latest in-app redaction technology, including our new bulk redaction feature which makes it easy to redact sensitive information to National Archives’ standards. eCase’s redaction technology lets you track why something has been redacted, gives you a complete audit trail, and even has the controls in place to prevent accidental release.

eCase, Fivium’s UK Public Sector SaaS Case Management product, as well as Fivium’s comprehensive set of services are available via the Digital Marketplace on the G-Cloud framework. Find out more about eCase at ecase.co.uk

About Fivium

We're a London-based SME offering our highly successful Case Management product, eCase, as well as fully customised specialist applications, workflow expertise and bespoke IT services to the UK public sector. We're entirely self-financed and we don't have sales people. Our organic growth has come from our friendly and approachable team, which has led to a fantastic track record of improving user experiences.

We believe our products and services have significant benefits for all public sector organisations: Central Government, Local Government, Non-departmental Public Bodies, NHS, Ambulance, Fire and Police services.

We provide an engaging and creative environment for our staff, and support graduate developers entering the workforce with the aim of delivering a superior service to our customers.

In a customer survey conducted by VisionOne Research in 2015, 100% of Fivium Customers rated its service, its support and Service delivery as good or very good (where very good was the highest) and 96% rated Fivium developers as good or very good. In addition, 91% talked positively about Fivium, and 84% rated Fivium as better or significantly better than its competitors.

About eCase

eCase is a comprehensive and intuitive case management system for the UK public sector.

Public sector organisations rely on eCase to help them manage and meet the tight deadlines of a range of cases, correspondence and request types.

Cases handled through eCase include:

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eCase helps manage caseloads for individuals and teams, and ensure responses are timely, consistent and quality assured. Case workers have individual logins and workbaskets which they use to manage their caseload.

Case drafters, subject matter experts, managers and reviewers can all collaborate instantly through cloud-based eCase. eCase Manages the process, so you can focus on the response. This means that processing these cases through eCase is faster, cheaper and more secure.

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