Fivium on G-Cloud 9
22nd May 2017, Fivium Ltd, London – the workflow and services experts behind eCase, the public sector case management system for all correspondence case types including FOIs, PQs, MCs, SARs and complaints – are delighted to announce our complete and enhanced range of services are now available on the latest iteration of the G-Cloud framework, G-Cloud 9, launched today.
Talking about the inclusion on G-Cloud 9, Matthew Fletcher, Director at Fivium said “As an organisation, we are dedicated to be helping Public Sector organisations meet their goals, improve their processes and work smarter. We are really pleased that our full range of products and services are going to be available on G-Cloud 9. This means that all UK Public Sector organisations can access our products and services quickly and easily and save time and money all the way through - from procurement, to set up and service delivery.”
“At Fivium,” he continued, “we advocate the public sector move to the cloud. In fact, eCase, our correspondence case management software is only available as a cloud solution: via Internet or PSN, no installation needed, easy on-board and easy to leave. We are very pleased that, through inclusion on G-Cloud 9, Fivium and eCase will continue to contribute to and deliver the cloud services needed for the Government’s Digital Transformation.”
Find out more about eCase at eCase.co.uk
We're a London-based SME offering our highly successful Case Management product, eCase, as well as fully customised specialist applications, workflow expertise and bespoke IT services to the UK public sector. We're entirely self-financed and we don't have sales people. Our organic growth has come from our friendly and approachable team, which has led to a fantastic track record of improving user experiences.
We believe our products and services have significant benefits for all public sector organisations: Central Government, Local Government, Non-departmental Public Bodies, NHS, Ambulance, Fire and Police services.
We provide an engaging and creative environment for our staff, and support graduate developers entering the workforce with the aim of delivering a superior service to our customers.
In a customer survey conducted by VisionOne Research in 2015, 100% of Fivium Customers rated its service, its support and Service delivery as good or very good (where very good was the highest) and 96% rated Fivium developers as good or very good. In addition, 91% talked positively about Fivium, and 84% rated Fivium as better or significantly better than its competitors.
eCase is a comprehensive and intuitive case management system for the UK public sector.
Public sector organisations rely on eCase to help them manage and meet the tight deadlines of a range of cases, correspondence and request types.
Cases handled through eCase include:
eCase helps manage caseloads for individuals and teams, and ensure responses are timely, consistent and quality assured. Case workers have individual logins and workbaskets which they use to manage their caseload.
Case drafters, subject matter experts, managers and reviewers can all collaborate instantly through cloud-based eCase. eCase Manages the process, so you can focus on the response. This means that processing these cases through eCase is faster, cheaper and more secure.